

This page contains answers to the most Frequently Asked Questions... Please check
before ringing / emailing
Q: How long will it take to carry out the work ?
A: If you want a guaranteed 48hr service ( 2 working days ) please use the 48hr
service ( surcharge applies )... Next orders that include the
CORRECT payment
together with all the relevant information to complete the work will normally
be returned within 7 / 10 working days or less...
Finally all other orders
that require paperwork in advance of payment will be dealt with... Don’t forget to
check for ‘holiday dates’
Q: How do I pay for the work ?
A: First please check the ‘payment options page’ ... A cheque with order is preferred
as no further action is required... Second preferred option
is paypal... If
you wish to use paypal use the ‘personal payment option’ click here for more information...
Third option is ‘BACS’ ( bank transfer )
Q: Which return post & packing option is the best to use ?
A: First please check the p&p page & the packing advice page ... Basic return
p&p includes a 1st class ’sign for service’ ( recorded delivery ) with
compensation
> £46... .If you require the special delivery option with compensation > £500 (
recommended ) please ADD £5 extra
Q: How do I tell if my instrument / s require a change of polarity / upgrading or re calibrating etc...
A: A unit will normally require upgrading or re calibrating etc if any change /
s etc have been made to the car that would effect the instrument / s
operation
( contact us if in doubt ) please use email if possible... If ringing have the instrument
/ s to hand OR make a note of the part numbers
Q: Do you repair ‘Dual gauges’ including ‘Capillary units’ ?
A: Sorry no... Please see ‘other services page’
Q: Do you undertake ‘Restoration work’ ?
A: Sorry no... we offer a ‘repair service’ exactly as per this web site... we will
always ‘clean up’ instruments both ‘inside & out’ as best we can
new chrome
bezels / glass & gaskets etc are available... we will always paint ‘black bezels’
on request ( satin black )
Q: Do you offer any ‘trade discount’
A: Sorry no... However a saving can be made on return p&p for ‘multiple units’ sent together ( maximum 6 units per trade order )
Q: Do you repair ‘Motorbike instruments’ / ‘Vintage car instruments’ or ‘American car instruments’
A: Sorry no... Neither do we repair: Train / Plane / Marine or Military instruments etc... Just British & European ‘Classic car instruments’ as specified
Q: Do you ‘guarantee your work’
A: Yes... a written 12 month guarantee is included with all work & this can be extended up to 5 years ( 3 years for clocks)... please ask
